RETURNS

 

We’ve made our returns process really simple:

If the item is faulty/damaged or you have received the incorrect item please get in touch with one of our friendly customer service. We will endeavour to resolve your return within 30 days.

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If the item is unsuitable* just follow the 3 simple step below:

STEP 1

Download a returns form and fill in all appropriate fields. Click here to download a returns form

STEP 2

Send the items back to us. It’s best that you send your goods back via a Recorded service as we cannot accept liability for anything which is lost in the post on it’s way back to us.

STEP 3

Sit back and wait, we’ll do the rest!

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We can only refund or exchange items which are returned in the same condition in which you received them.

If you have any questions please get in touch – we’re more than happy to help!

*Please note that for any unwanted returns or exchanges the item will need to be returned to us in its original packaging and in a saleable condition.